The Best Way to Prepare for your Airline Interview

Emerald Coast Interview Consulting has been in the business of helping our clients reach their career goals since 2002.  Our dedicated team of more than 40 Pilot and Human Relations coaches has an exceptional track record for success. 

An airline career is worth millions of dollars, and airline interviews are often once in a lifetime opportunity. Working with a professional can help provide you with the extra poise, confidence, and communication skills that you need to be successful. We also have dedicated CRM training for specific carriers that utilize this exercise as part of the interview. 

Our program has helped more than 20,000 pilots successfully secure jobs in our industry. Our focus, however, is always on you—our next client.  We are so confident that twenty years after we started, we still offer the industry’s only money-back guarantee.  We are confident we can help you.  Call us and let’s discuss how we can help you reach your dream job!

We recommend the complete Interview Success Package for most of our potential clients.  Since 2002, we’ve maintained a “once a client, always a client” policy. That allows you to prepare for multiple interviews for one fee and gives you options if you are just starting out and expecting follow-on interviews during your career, or if you are now applying and getting multiple interview opportunities at different companies.  One price covers it all!  We want you to prepare early, and do not charge you for subsequent interviews at other airlines. 

The Interview Success Package includes our complete online library of academics (current & archived audio and video content), unlimited training attendance at our Rapid-Fire Training events, CRM training and technical reviews for airlines that require those events, and a one-on-one intensive mock interview which we call a “Top Off” for each scheduled interview.  If you are willing to put the work in and complete our program and are not hired, we offer the industry’s only money back guarantee.  Please read the refund policy for specific details.

We understand some clients may already feel ready for their interviews but still need some help with the CRM interactive exercises in use at some airlines.

The CRM-ONLY package offers that option.  The CRM training includes academics and allows you to participate in a scenario-based training workshop with instructors that have helped thousands navigate this challenging process.  The CRM exercise is a one-time event and does not provide the guarantee or unlimited use.

Emerald Coast Interview Consulting offers the only money back guarantee in the industry.   We stand behind you and are confident that our program and approach will help get you hired.   We don’t make money if you don’t win, and are willing to put our skin in the game to prove it.  Our goal is to differentiate our product and demonstrate unmatched accountability to our clients.

We offer this guarantee because we are confident in our program and its proven results!  Please understand the difference between a guarantee and a refund.  We do not issue refunds after a purchase is made. This is not a “try it and see if you like it” program.  What we offer is a MONEY BACK GUARANTEE if you complete our program and are not hired.  Before you purchase, we are glad to discuss the program in detail to make sure it is the right fit for you.  Please review our refund policy in the FAQ section and located at the bottom of our website for specific details.  

We will refund your purchase if you complete our course and are subsequently turned down for employment based on your interview performance.  Our goal is to differentiate our product and demonstrate unmatched accountability to our clients.

That accountability requires the client to do their part as well.  To qualify, you must begin our program at least 30 days before the interview. You are a client for life at Emerald Coast, and part of the reason for that promise is getting ready early has proven to be the single best predictor of success at your interview.  You need time to prepare for the many facets of these complex interviews.

We expect you to make a commitment to your training.  We will refund your purchase if you complete our course and are subsequently turned down for employment based on your interview performance. Completing the course means completing the online academics, attending at least three rapid fire training sessions, and a top off at least 48 hours prior to your interview. Additionally, we require you to have fully and completely discussed with us any negative items on your application and disclose these on the application before you are scheduled for your interview.

For interviews with CRM events, we require you to attend at least one CRM training event to qualify for any refund.  Additionally, we require you to have fully and completely discussed any negative items on your application and disclose these on the application before you are scheduled for your interview.  We cannot help you deal with these issues if you withhold this type of information.

We will not provide refunds under these conditions:

1. Program was not started at least 30 days prior to the target interview
2. Failure to complete any of the required training sections
3. Decisions made for any reason—personal or professional—to not use the product. Sales are final at the time of purchase. Intellectual property like music and software cannot be returned once you’ve downloaded it online. Our product is similarly not returnable.
4. Failure to disclose any damaging information on your application prior to being called for an interview.
5. Failure due to knowledge testing, simulator evaluation, psychological tests, or any area not specifically covered by the Emerald Coast training program.

Emerald Coast has helped more than 20,000 pilots successfully get hired. Refunds and rejections are fortunately rare. We strive to be fair and stand behind our product and our reputation. We respectfully ask our clients to also meet their obligations in how they prepare for these airline opportunities.  If you are willing to do the work—we are confident you will be successful.